Jordgubbsprinsen
Terms and conditions
På svenska? 
Welcome to Jordgubbsprinsen! We look forward to helping you.
By accepting a quote from us, you confirm that you have read, understood, and agreed to our general terms and conditions as well as the specifications and terms applicable to the services we offer within moving, packing, cleaning, assembly, and transportation.
1. Quote and Agreement
Accepting a quote from Jordgubbsprinsen constitutes an agreement between you and Jordgubbsprinsen AB with Swedish Org number 556918-4830. It is important that you carefully read through the quote and the general terms and conditions before accepting. By accepting the quote, you commit to adhere to the terms and specifications stated.
2. Services
Our services include moving, packing, cleaning, assembly, and transportation. Detailed descriptions of what each service entails and any specifications are available on our website. We encourage you to familiarize yourself with these before accepting a quote.
3. Prices and Payment
The price for the services you order is stated in the quote you received. Payment terms are also specified in the quote. Please note that some services may require a down payment.
4. Cancellation and Changes
Terms for cancellation or changes to ordered services are provided in your quote. It is important that you inform us immediately if you wish to make any changes or cancellation.
5. Liability and Insurance
Jordgubbsprinsen AB is responsible for performing the services professionally and in accordance with applicable laws and regulations. We are insured for any damages that may occur during the execution of our services. Details regarding our insurance and our liability are described in the general terms and conditions.
6. Confidentiality and Personal Data
We process all personal data in accordance with applicable data protection legislation. Information on how we handle your personal data is available on our our website..
7. Complaints and Feedback
If you have any complaints or feedback about the services we have provided, please contact us. We strive to continually improve our services and value your opinion.
- Any claims for compensation or reimbursement in case of complaints or damage must be submitted to Jordgubbsprinsen within 7 days after the date of the assignment.
- If a major damage occurs due to our handling during the assignment, the matter will be processed through our insurance company. The same conditions apply.
- In case of damage, the invoice is always paid in full before the due date. The damage case is handled separately.
By accepting a quote from Jordgubbsprinsen AB, you commit to having read, understood, and accepted the general terms and conditions as well as the specifications and terms applicable to the services you order. We look forward to providing you with high-quality services.
Questions about quotes/bookings?
Do not hesitate to contact your sales representative by phone at 0107773000 or by email. We are here to help!
Click on the respective button below for terms and conditions for each service:
Before moving
When our moving team arrives, we ask that all household items are prepared for the move. This means that all loose items should be packed in boxes or sealed bags, which should be clearly labeled with the room name (bedroom, kitchen, living room, etc.) to indicate where you would like the items placed in your new residence.
Any household items that are to be left behind or that you plan to move yourself should be clearly separated from other household items. The residence should be free of any trash or garbage, and moving boxes and bags should be placed at the back of the moving truck for easy access.
Before cleaning
When our cleaning team arrives for the move-out cleaning, we ask that the residence is empty of household items. We value the safety and well-being of our personnel, and therefore, we ask that the residence meets an acceptable hygienic standard.
Please note that sanitization is not included in our regular cleanings but can be requested and booked in advance. We reserve the right to revise the cost estimate or decline the order upon inspection if our requirements are not met.
Before packing
When our packing team arrives, we kindly request that the residence is cleared of any items that will not be included in the move. This includes items that you plan to move yourself, such as keys, valuables, and medications. Prior to packing, these items should be clearly separated from the other household items, and it is the customer’s responsibility to ensure that they are not mixed with other packing materials.
Additionally, the residence should be free of any trash or clutter, and kitchen utensils should be washed and garbage should be disposed of.
About Bohag 2010
Jordgubbsprinsen adheres to the Bohag 2010 standard to ensure a safe and efficient moving process for our customers. Bohag 2010 is an industry standard developed to improve the quality of moving services and protect the interests of consumers. It includes guidelines and regulations on how household moves should be conducted, including packing, transportation, and handling of your belongings.
WE HANDLE THE RUT DEDUCTION!
Important about the RUT deduction
Our quote describes the final cost after the RUT deduction. We handle the administration of the RUT deduction directly with the Swedish Tax Agency. After the completed assignment, we invoice the final cost in accordance with our quote.
The invoice specifies the labor cost, which is eligible for the RUT deduction. Other costs not eligible for RUT deduction, such as transportation and vehicle costs, are also specified. The total cost (sum of the above items) after the RUT deduction corresponds to the quoted cost in our offer.
Good to know about the RUT deduction
Moving and cleaning are included in the category of household services. If you meet the conditions, you are entitled to a 50% tax reduction on labor costs (RUT deduction). Your personal maximum limit for the RUT deduction depends on your taxable income for the year. We recommend that you check your personal eligibility for the RUT deduction if unsure. This can be done via the Swedish Tax Agency’s website.
Note! As the customer, you become responsible for payment of the non-approved amount if the Swedish Tax Agency’s rejection is due to circumstances that can be attributed to you as the customer.
